MWB Attorney Tom Grella relates the importance of recognizing and developing emotional intelligence (EQ) as a means to foster better relationships with clients, other attorneys, and staff members. The article features an interview with Meridith Elliot Powell, a nationally recognized expert who helps organizational leaders inspire their teams so they are fully engaged with both employees and clients.
Meridith explains emotional intelligence. “EQ is, in short, the ability to identify, understand and manage your own emotions and the emotions of others. In Daniel Goleman’s work on EQ, he identified five areas of focus for EQ: self-awareness, self-regulation, motivation, empathy and social skills. EQ is a skill that can be learned and developed, and doing so requires work in all five of these areas.
It’s important because research has shown that EQ has a powerful impact on our mental and physical health as well as our relationships. In addition, research has shown a strong correlation between a high EQ and your overall professional and personal life. EQ can impact everything from increased happiness to less stress to a higher earning potential. Not too bad, right? According to a study conducted by American Express, EQ is one of the biggest predictors of performance in the workplace and a stronger factor in leadership and personal excellence.” (Legal Practice Magazine, Vol. 44 No. 2, pgs. 64-65)
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